Access CPH!

Transportation Services

We are delighted to partner with Foundation Transportation to provide transportation services to the Cleveland Community. We may accept up to 50 reservations for Light It Up! on Saturday, December 18 @ 7:30 PM. Please visit the link below to register for a ride. Tickets cost $40 for adults and $15 for children. Reservation requests close on Wednesday, December 15. 

Reservations must be made in parties of 5 - 10 people. 

register

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Mobility-Accessible Seating 

Patrons with mobility or physical disabilities will find wheelchair and accessible seat locations in all of our theatres. Please arrive 30 minutes prior to your curtain time to ensure a Playhouse Square (PSQ) Red Coat usher will be present to assist you. Should you need a wheelchair provided to take you into the venue, a limited number of wheelchairs are available free of charge with no reservation required. To ensure your purchased seat is within the accessible seating areas of the theatre, contact our ticket office directly at 216.241.6000.

Wheelchairs can be accessed at the following locations:

• Allen Theatre: Euclid Avenue
• Outcalt Theatre: Euclid Avenue
• Helen Theatre: Dodge Court

ASL Interpreted Performances

CPH has partnered with The HeArd and the Cleveland Center for the Deaf and Hard of Hearing to provide select ASL-interpreted performances during our 2021-22 Season. Patrons who would like to attend these performances should use the promo code ASL when purchasing their tickets to ensure they will be in view of the interpreters.

ASL Performances:

• Light It Up! – Saturday, December 11, 2021 @ 7:30 p.m.
• The Three Musketeers – Saturday, February 19, 2022 @ 7:30 p.m.
• Antigone – Saturday, March 19, 2022 @ 7:30 p.m.
• I’m Back Now – Saturday, May 14, 2022 @ 7:30 p.m.

Open Caption (English) Performances

At our English Open Caption Performances, a screen placed near the stage displays the spoken dialogue as well as the sounds heard during the live production. This allows patrons with hearing disabilities the opportunity to see the stage action and not miss a single word. Patrons who would like to attend these performances should use the promo code OCENG when purchasing their tickets to ensure they will be in view of the captioning screen.

 Open Caption (English) Performances:

• Where Did We Sit on the Bus? – Sunday, November 7, 2021 @ 2:30 p.m.
• Light It Up! – Sunday, December 12, 2021 @ 2:30 p.m.
• The Three Musketeers – Sunday, February 27, 2022 @ 2:30 p.m.
• Antigone – Sunday, March 20, 2022 @ 2:30 p.m.
• I’m Back Now – Sunday, May 22, 2022 @ 2:30 p.m.

Open Caption (Spanish) Performances

At our Spanish Open Caption Performances, a screen placed near the stage displays the spoken dialogue as well as the sounds heard during the live production. This allows Spanish-speaking audiences the opportunity to see the stage action and not miss a single word. Patrons who would like to attend these performances should use the promo code OCESP when purchasing their tickets to ensure they will be in view of the captioning screen.

Actuaciones con subtítulos en español

En nuestras funciones con subtítulos en español, colocamos una pantalla cerca del escenario que muestra los diálogos en español, así como los sonidos que se escuchan en vivo durante la producción. Esto permite al público de habla hispana la oportunidad de ver el escenario y no perderse la acción. Las personas que quieran asistir a estas funciones deben usar el código de promoción OCESP cuando compren sus boletos para asegurarse de que estarán cerca de la pantalla con subtítulos.

Fechas de las Funciones:

¿Dónde Nos Sentamos en el Autobús? – viernes 12 de noviembre de 2021, 7:30 p.m.
Ilumínalo! – viernes 10 de diciembre de 2021, 7:30 p.m.
Los Tres Mosqueteros – viernes 25 de febrero de 2022, 7:30 p.m.
Antígona - martes 22 de marzo de 2022, 7:00 p.m.
Regresé Ahora – viernes 20 de mayo de 2022, 7:30 p.m.

Por favor note que las funciones mencionadas con anterioridad serán actuadasen inglés y que este servicio espara audiencias de habla hispana.

Assistive Listening Devices

Assistive listening devices (ALDs) amplify and improve the sounds that come from the stage. The receivers operate on radio channels that are unique to the Allen, Outcalt and Helen theatres and are heard through headphones. Patrons who would like an ALD to enhance their experience can acquire a device free of charge from the House Manager's office prior to their performance. ALDs are designed to be used without hearing aids. Patrons who use hearing aids and/or cochlear implants with a "T" switch (telecoil) should request a neck loop when they arrive at the theatre. The neck loop will work while your hearing aids remain in place.

Audio Described Performances

CPH has partnered with the Cleveland Sight Center to provide Audio Described Performances. Patrons with vision disabilities can listen to a description of the visual aspects of the performance described live via a small radio receiver. (This service provides a description of what is happening on the stage during the parts of the performance where there is no dialogue, i.e. during fight scenes.  Patrons who would like to attend these performances should use the promo code AUDIO when purchasing their tickets to ensure they will be provided with a special headset. We ask that you make your purchase at least 1 week before your desired performance to ensure we have a describer scheduled for you.

Audio Descriptions provided courtesy of Cleveland Sight Center.

Large Print Programs

Large print programs are available at all performances on a first-come, first-served basis. Just ask a Red Coat before entering the theatre.

Sensory-Friendly Kits

CPH provides a number of sensory-friendly kits at each performance to support audience members with sensory needs. These kits include the following:

• Silent Fidgets
• Child and Adult-sized Sunglasses
• PECS Cards for nonverbal communication

Patrons can also request noise-canceling headphones and weighted lap pads as needed. Patrons who would like a sensory-friendly kit can pick one up free of charge at the House Manager’s office prior to the show. After the performance, all items are to be returned to the House Manager’s office.