Accessibility for Visitors with Disabilities

Wheelchair-Accessible Seating

Wheelchair seating is available in all theatres. Please arrive at the Allen Theatre entrance for Allen, Outcalt, and Helen Theatre performances. A Red Coat will assit you with a provided wheelchair and take you into the venue. No reservation is required. 

Assistive Listening Devices

Assistive listening devices (ALD's) will amplify the sound onstage. The receivers operate on radio channels that are unique to the Allen, Outcalt and Helen theatres and are heard through headphones. ALD's are available free of charge from the House Manager's office prior to each performance and are to be used without hearing aids.

For those who have hearing aids and/or cochlear implants with a "T" switch (telecoil), be sure to ask for a neck loop. The neck loop will work while your hearing aids remain in place.

Large Print Programs

Large print programs are available at all performances on a first-come, first-served basis at the House Manager's office.

Open Caption Performances

A four-foot-long LED sign will scroll three lines of text from an experienced captioner in-sync with the spoken dialogue on stage.

Captioned performances for the 2018-19 Season are scheduled for the following Sunday matinees at 2:30 p.m.:

The Woman in Black: September 30, 2018 • Allen Theatre 
Sweat: October 28, 2018 • Outcalt Theatre
A Christmas Story: December 9, 2018 • Allen Theatre
An Iliad: January 27, 2019 • Outcalt Theatre
Sherwood: The Adventures of Robin Hood: February 17, 2019 • Allen Theatre
Tiny Houses: April 7, 2019 • Outcalt Theatre
Native Gardens: May 12, 2019 • Allen Theatre

Make sure to use promo code OPEN when ordering so your seat will be in view of the captioning screen.

Partial support for open captioning provided by Theatre Development Fund.

Audio Described Performances

A trained audio describer will verbally describe the visual elements - actions, costumes, scenery - of the performance during pauses in the stage dialogue so that visitors who are blind or have low vision can envision what is taking place on stage.

Audio Described performances for the 2018-19 Season are scheduled for the following Saturday matinees at 2:30pm:

The Woman in Black: September 22, 2018 • Allen Theatre 
Sweat: October 20, 2018 • Outcalt Theatre
A Christmas Story: December 1, 2018 • Allen Theatre
An Iliad: January 19, 2019 • Outcalt Theatre
Sherwood: The Adventures of Robin Hood: February 9, 2019 • Allen Theatre
Tiny Houses: March 30, 2019 • Outcalt Theatre
Native Gardens: May 4, 2019 • Allen Theatre

Make sure to use promo code AUDIO when ordering so we know to provide you with a special headset. 

Audio Descriptions provided courtesy of Cleveland Sight Center.